New Responsibilities

I have some new responsibilities as a supervisor at Red Cross. I am really honored that they trust me enough to let me handle more details of the cases. However, this has also made me realize how far behind we have gotten this summer due to the massive amounts of cases and the lack of volunteers. There were mistakes that were made when the cases were entered, sometimes over a month ago, and we aren't noticing them until we go to close them out. As one of the people who now closes out the cases, I have to go back and fix the mistakes before I can actually close them. I think this has been really helpful for me to see how a mistake at the beginning of the case greatly affects the person who ends up working on it later on. I have made mistakes in the past with cases, but because I wasn't the one closing out all the cases, I didn't pay too much attention to really small errors. Now, I know the importance of fixing mistakes as you go, instead of waiting until the end and letting them all pile up. I think this will really help to save time in the future and allow me to be a better caseworker.