Making Casework Easier

One of my fellow caseworkers is compiling a manuel that all the caseworkers can reference for how to fill out all the different forms and advice on speaking to clients. I think this is so wonderful because it can get really confusing, especially when your a new caseworker. We have forms to fill out for all the different kinds of assistance we offer and it can get intimidating because you don't want to mess up on something that has to do with finances for our clients. I hope this will help alleviate some of the stress from the supervisors who have to train all of the new volunteers. I think this will really help everyone out. There is a lot of work that goes into being a caseworker and it will be nice to have something to refer to when we are unsure of how to do something. However, in any job that deals with clients, there is never one way of doing something. There often isn't a uniform answer or response we can offer for all cases. We have to go on a case-by-case basis and react in a way that best suits that specific client.