Easy Day

This is going to be a really easy day at Red Cross. I finished everything I needed to do within the first hour of getting here. Sometimes we get pretty slow with the contracts. It takes me about 10 minutes to do each one and some days we only get three or four. I wish there was more for me to do, but I can't really help that. I think that everyone is so busy here that it takes more time to show someone else how to do something than to just do it themselves. One of my supervisor's told me that this is why they don't have that many interns here because it takes so long to train someone how to do the job and then interns are only here for such a short time. If an intern is only going to be here for a few months, then by the time that they learn how to do everything they will be ready to leave.
We do have internet courses that help take some of the training pressure off of the staff, but even after you complete those courses it still takes of a lot of time and questions to actually get it right. There are so many different programs that we use to handle the cases and contracts that it takes a while to get the hang of everything. It is especially difficult in casework because you are dealing with people, so there is no standard way to do everything. Every case is different and has a unique set of challenges and the only way to get better at it is to really study the cases and get to know the clients.